terms and Conditions

Refunds

We try at all times to please our customers! If upon receiving your order you are unhappy, please contact us within 48 hours and we will send details of how to return your goods. Items will be refunded or exchanged provided they are returned within 5 days of receipt of delivery and are in the original packaging and undamaged. Unfortunately, the post and package costs are not refundable and we’re not held responsible for returns that do not reach us.

Availability

Whilst we make every effort to have stock available to our customers at all times, due to the traditional methods of production we use, there may be times when demand exceeds supply. If this is the case you will be advised immediately and given the expected date of your item’s availability. We do apologise for any inconvenience this may cause.

Copyright

Unless otherwise indicated, copyright of our artwork and the information provided on our website - including but not limited to text, graphics and logotypes- is owned by Poulier and Poulier Design. Do not reproduce, duplicate, copy or redistribute for any commercial purpose without written permission from PPD. All rights reserved.

Poulier and Poulier Design
ABN 23 405 160 260